Thank you for the last decade of excellent transportation service that Golden Touch has provided to the crewmembers of American Airlines. I know that with any business, it is the employees that make a great company. It is your employees and you that have made our relationship work so well. On behalf of American Airlines, I would like to express our "Thanks" to your entire staff, administrative personnel,dispatchers, instructors, managers, everyone at Golden Touch and most importantly to the front line of your organizations, the "Drivers". The drivers that we know are always there in all kinds of weather, any hour of the day, holidays included to transport our crewmembers safely to their.

Tom, please extend our appreciation to everyone at Golden Touch for their outstanding performance over the past ten years and we look forward to continuing our excellent working relationship.

Sincerely,

Joseph McCauley
Manager Flight Administration NY
American Airlines, Inc.